FAQ
FAQ — Dram.exchange

❓ Frequently Asked Questions (FAQ) Dram.exchange

Modern dark theme, neon accents and transparent rules — everything to make your exchange easy and safe.

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ATTENTION! The only official support channel — dram.exchange/contact. Verify contacts only there. Anything else is fake.
1. General
🌐Which exchange directions are available?

We support popular cryptocurrencies (BTC, ETH, USDT, LTC, DOGE etc.) ↔ fiat (UAH, USD, EUR and more).

👤Do I need to register?

No, exchange is available without account. Registration adds: history, quick repeat, bonuses.

🕘Working hours?

Automatic directions — 24/7. Support team — 09:00–21:00 (UTC+2).

2. Exchange process
🔁How does exchange work?

1. Choose direction and amount.
2. Enter recipient details.
3. Create request and send funds.
4. Receive payout after confirmation.

📌Is the rate fixed?

Yes, the rate is fixed for 30 minutes after creating the request.

⏱️How long does it take?

Usually 5–30 minutes, sometimes up to 24 hours.

3. Security, AML & KYC
🔍AML check?

All transactions are checked for stolen coins, darknet, mixers, risky jurisdictions.

🪪When is verification required?

Only for certain directions or large amounts. We notify you beforehand.

4. Fees
💸What fees apply?

Basic fee is included in the rate. Extra fees apply only if client chooses (e.g. fast payment, single-sum transfer, special purpose).

5. Support
💬How to contact support?

Only via official page: dram.exchange/contact. Others are fake.

🕑Support hours?

Daily 09:00–21:00 (UTC+2).